Question about a product? An order?
We're here for you!
Please reach out to us with any questions by completing the contact form below or via email at hello@lunamour.co
WANT TO REGISTER YOUR LUNA'MOUR DEVICE?
Warranty Policy Update – Effective May 1, 2025
Please be advised that our warranty policy will be updated effective May 1, 2025. These changes are being made to better align our warranty coverage with evolving product standards and customer service improvements.
We strongly encourage all customers to review the updated policy in full, available on our website or by contacting our customer service team.
To ensure your device is protected under our limited manufacturer’s warranty, we kindly ask you to register your device using our simple online form.
Warranty Coverage:
All LUNA’MOUR products are eligible for our limited lifetime warranty, which covers defects in materials and workmanship throughout the lifespan of your device.
Please note:
• Exclusions: Normal wear and tear, misuse, or accidental damage are not covered.
• Repair/Replacement: If a defect occurs, we will inspect your device and either repair or replace it, at our discretion.
• Registration Requirement: Device registration is now required to activate your warranty coverage.
• Peace of Mind: Registering your device ensures faster support and full access to your warranty benefits.
If you ever need assistance, simply email us at hello@lunamour.co.
We’re here to help you Stay Glowing ✨
— LUNA’MOUR